Refund Policy at AnantaTrainings.com

Last Updated: July 22, 2025

This Refund Policy outlines the terms and conditions for refunds on purchases made through AnantaTrainings.com ("AnantaTrainings," "we," "us," or "our"). This policy should be read in conjunction with our Terms and Conditions and Privacy Policy, which govern your overall use of our website and services. By making a purchase on AnantaTrainings.com, you agree to this Refund Policy.

1. General Refund Principles

At AnantaTrainings, we are committed to providing high-quality upskilling courses and programs. We understand that sometimes circumstances change, or a program may not meet your expectations. This policy aims to be fair and transparent in handling refund requests.

All refund requests must be made in writing via email to supportteam@anantatrainings.com.
Refunds will generally be processed to the original payment method used for the purchase. The time taken for the refund to reflect in your account may vary depending on your bank or payment processor.
AnantaTrainings reserves the right to deny a refund if there is any suspected abuse of our refund policy or a violation of our Terms and Conditions.
No refunds will be issued for completed programs/courses or if the refund request is made after the stipulated refund period for the respective offering.

2. Refund Policy by Offering Type

The refund policy varies based on the type of course or program you have purchased. Please review the specific terms below that apply to your enrollment.

2.1. Individual Upskilling Courses (Self-Paced or Instructor-Led)

This section applies to standalone courses purchased individually from our catalog.

7-Day Money-Back Guarantee: For most individual course purchases, AnantaTrainings offers a 7-day, no-questions-asked refund policy from the date of purchase.
Usage Limit: To be eligible for a refund, you must not have consumed more than 20% of the course content. This includes, but is not limited to, video lectures watched, assignments submitted, quizzes attempted, or downloadable resources accessed. Our system tracks content consumption.
How to Request: To request a refund, please send an email to supportteam@anantatrainings.com within 7 days of your purchase, providing your purchase details (Order ID, Course Name) and the email associated with your AnantaTrainings account.
Denial of Refund: Refunds will be denied if:
- The request is made after the 7-day period.
- More than 20% of the course content has been consumed.
- There is evidence of course content download (e.g., all downloadable resources accessed).
- The course was purchased as part of a bundle or promotion with specific non-refundable terms (clearly stated at the time of purchase).

2.2. Bootcamps

Bootcamps are intensive, cohort-based, live-instructor-led programs. Due to their structured nature and limited seating, the refund policy is stricter.

Pre-Bootcamp Refund:
- If you cancel your enrollment 7 calendar days or more prior to the official start date of the bootcamp, you will be eligible for a full refund of the bootcamp fee paid, minus a 10% administrative processing fee.
- If you cancel your enrollment less than 7 calendar days but more than 48 hours prior to the official start date of the bootcamp, you will be eligible for a 50% refund of the bootcamp fee paid.
- No refunds will be issued for cancellations made 48 hours or less prior to the official start date of the bootcamp.
Post-Bootcamp Start Refund:
- No refunds will be provided once the bootcamp has officially commenced, regardless of attendance or participation. This is due to the immediate allocation of resources, instructor time, and limited cohort space.
Transfer Policy: In exceptional circumstances, at AnantaTrainings's sole discretion, you may be allowed to transfer your enrollment to a future cohort of the same bootcamp, subject to availability and a transfer fee. This must be requested in writing at least 7 days before the original bootcamp start date.
How to Request: All bootcamp cancellation and refund requests must be sent to supportteam@anantatrainings.com, clearly stating your bootcamp name, enrollment details, and reason for cancellation.

2.3. Mothers Back to Career Program

This is a specialized, comprehensive program often involving mentorship, personalized guidance, and extensive resources.

Enrollment Cancellation (Before Program Start):
- If you cancel your enrollment 15 calendar days or more prior to the official program start date, you will receive a full refund of the program fee paid, minus a 10% administrative processing fee.
- If you cancel your enrollment between 7 and 14 calendar days prior to the official program start date, you will receive a 50% refund of the program fee paid.
- No refunds will be issued for cancellations made less than 7 calendar days prior to the official program start date.
Post-Program Start Refund:
- No refunds will be provided once the "Mothers Back to Career" program has officially commenced, regardless of participation or utilization of mentorship and resources. This policy reflects the significant upfront resource allocation and personalized nature of the program.
How to Request: All program cancellation and refund requests must be sent to supportteam@anantatrainings.com, clearly stating the program name, enrollment details, and reason for cancellation.

2.4. Practical Training Programs (Hands-on, Project-Based)

These programs often involve dedicated labs, software licenses, or specific project allocations.

Pre-Program Start Refund:
- If you cancel your enrollment 7 calendar days or more prior to the official start date of the practical training program, you will be eligible for a full refund of the program fee paid, minus a 10% administrative processing fee.
- If you cancel your enrollment less than 7 calendar days but more than 48 hours prior to the official start date of the program, you will be eligible for a 50% refund of the program fee paid.
- No refunds will be issued for cancellations made 48 hours or less prior to the official start date of the program.
Post-Program Start Refund:
- No refunds will be provided once the practical training program has officially commenced, regardless of attendance or utilization of practical resources. This is due to the immediate allocation of hands-on resources and specific environment setups.
How to Request: All practical training program cancellation and refund requests must be sent to supportteam@anantatrainings.com, clearly stating your program name, enrollment details, and reason for cancellation.

2.5. Corporate Programs (Customized Training for Organizations)

Corporate programs are tailored to specific organizational needs and typically involve bespoke content, dedicated instructors, and contractual agreements.

Agreement Governs Refunds: Refunds for Corporate Programs are strictly governed by the specific terms and conditions outlined in the signed contract or Statement of Work (SOW) between AnantaTrainings and the corporate client.
No Standard Policy: This general refund policy does not apply to corporate programs. Any refund, cancellation, or rescheduling terms will be explicitly detailed in the individual corporate agreement.
Contact for Details: Corporate clients should refer to their contractual documents or contact their AnantaTrainings account manager for details regarding their specific refund and cancellation terms.

3. Exceptions and Discretionary Refunds

AnantaTrainings reserves the right to offer refunds in exceptional circumstances not covered by this policy, at its sole discretion. Such circumstances may include, but are not limited to:

Confirmed technical issues on AnantaTrainings's side that prevented access or effective use of the Service for a significant period.
Discontinuation of a course or program by AnantaTrainings that you have purchased, before you had reasonable opportunity to complete it.

Any such exceptions will be considered on a case-by-case basis.

4. Refund Process

Submit Request: Send your refund request via email to supportteam@anantatrainings.com. Please include your full name, registered email address, Order ID, Course/Program Name, and the reason for your refund request.
Review and Verification: Our support team will review your request, verify your eligibility based on this policy, and check your content consumption (where applicable).
Approval/Denial: You will be notified of the approval or denial of your refund request via email.
Processing: If approved, refunds will be processed within 7-10 business days from the date of approval. The actual credit to your account may take longer depending on your bank or payment processor (typically 5-15 additional business days).

5. Contact Information

For any questions regarding this Refund Policy or to initiate a refund request, please contact our support team:
AnantaTrainings.com Office No. 808, 8th Floor, Topiwala Centre, near Goregaon Railway Station, Kakaji Nagar, Jawahar Nagar, Goregaon West, Mumbai, Maharashtra 400104, India.
Email: supportteam@anantatrainings.com
Grievance Officer: Name: Badal Singh Email: supportteam@anantatrainings.com

All refund requests must be made in writing via email to supportteam@anantatrainings.com.

Refunds will generally be processed to the original payment method used for the purchase. The time taken for the refund to reflect in your account may vary depending on your bank or payment processor.

AnantaTrainings reserves the right to deny a refund if there is any suspected abuse of our refund policy or a violation of our Terms and Conditions.

No refunds will be issued for completed programs/courses or if the refund request is made after the stipulated refund period for the respective offering.

7-Day Money-Back Guarantee: For most individual course purchases, AnantaTrainings offers a 7-day, no-questions-asked refund policy from the date of purchase.

Usage Limit: To be eligible for a refund, you must not have consumed more than 20% of the course content. This includes, but is not limited to, video lectures watched, assignments submitted, quizzes attempted, or downloadable resources accessed. Our system tracks content consumption.

How to Request: To request a refund, please send an email to supportteam@anantatrainings.com within 7 days of your purchase, providing your purchase details (Order ID, Course Name) and the email associated with your AnantaTrainings account.

Denial of Refund: Refunds will be denied if:

The request is made after the 7-day period.

More than 20% of the course content has been consumed.

There is evidence of course content download (e.g., all downloadable resources accessed).

The course was purchased as part of a bundle or promotion with specific non-refundable terms (clearly stated at the time of purchase).

2.2. Bootcamps Bootcamps are intensive, cohort-based, live-instructor-led programs. Due to their structured nature and limited seating, the refund policy is stricter.

Pre-Bootcamp Refund:

If you cancel your enrollment 7 calendar days or more prior to the official start date of the bootcamp, you will be eligible for a full refund of the bootcamp fee paid, minus a 10% administrative processing fee.

If you cancel your enrollment less than 7 calendar days but more than 48 hours prior to the official start date of the bootcamp, you will be eligible for a 50% refund of the bootcamp fee paid.

No refunds will be issued for cancellations made 48 hours or less prior to the official start date of the bootcamp.

Post-Bootcamp Start Refund:

No refunds will be provided once the bootcamp has officially commenced, regardless of attendance or participation. This is due to the immediate allocation of resources, instructor time, and limited cohort space.

How to Request: All bootcamp cancellation and refund requests must be sent to supportteam@anantatrainings.com, clearly stating your bootcamp name, enrollment details, and reason for cancellation.

2.3. Mothers Back to Career Program This is a specialized, comprehensive program often involving mentorship, personalized guidance, and extensive resources.

Enrollment Cancellation (Before Program Start):

If you cancel your enrollment 15 calendar days or more prior to the official program start date, you will receive a full refund of the program fee paid, minus a 10% administrative processing fee.

If you cancel your enrollment between 7 and 14 calendar days prior to the official program start date, you will receive a 50% refund of the program fee paid.

No refunds will be issued for cancellations made less than 7 calendar days prior to the official program start date.

Post-Program Start Refund:

No refunds will be provided once the "Mothers Back to Career" program has officially commenced, regardless of participation or utilization of mentorship and resources. This policy reflects the significant upfront resource allocation and personalized nature of the program.

How to Request: All program cancellation and refund requests must be sent to supportteam@anantatrainings.com, clearly stating the program name, enrollment details, and reason for cancellation.

2.4. Practical Training Programs (Hands-on, Project-Based) These programs often involve dedicated labs, software licenses, or specific project allocations.

Pre-Program Start Refund:

If you cancel your enrollment 7 calendar days or more prior to the official start date of the practical training program, you will be eligible for a full refund of the program fee paid, minus a 10% administrative processing fee.

If you cancel your enrollment less than 7 calendar days but more than 48 hours prior to the official start date of the program, you will be eligible for a 50% refund of the program fee paid.

No refunds will be issued for cancellations made 48 hours or less prior to the official start date of the program.

Post-Program Start Refund:

No refunds will be provided once the practical training program has officially commenced, regardless of attendance or utilization of practical resources. This is due to the immediate allocation of hands-on resources and specific environment setups.

How to Request: All practical training program cancellation and refund requests must be sent to supportteam@anantatrainings.com, clearly stating your program name, enrollment details, and reason for cancellation.

2.5. Corporate Programs (Customized Training for Organizations) Corporate programs are tailored to specific organizational needs and typically involve bespoke content, dedicated instructors, and contractual agreements.

Agreement Governs Refunds: Refunds for Corporate Programs are strictly governed by the specific terms and conditions outlined in the signed contract or Statement of Work (SOW) between AnantaTrainings and the corporate client.

No Standard Policy: This general refund policy does not apply to corporate programs. Any refund, cancellation, or rescheduling terms will be explicitly detailed in the individual corporate agreement.

Contact for Details: Corporate clients should refer to their contractual documents or contact their AnantaTrainings account manager for details regarding their specific refund and cancellation terms.

3. Exceptions and Discretionary Refunds AnantaTrainings reserves the right to offer refunds in exceptional circumstances not covered by this policy, at its sole discretion. Such circumstances may include, but are not limited to:

Confirmed technical issues on AnantaTrainings's side that prevented access or effective use of the Service for a significant period.

Discontinuation of a course or program by AnantaTrainings that you have purchased, before you had reasonable opportunity to complete it.

Any such exceptions will be considered on a case-by-case basis. 4. Refund Process

Submit Request: Send your refund request via email to supportteam@anantatrainings.com. Please include your full name, registered email address, Order ID, Course/Program Name, and the reason for your refund request.

Review and Verification: Our support team will review your request, verify your eligibility based on this policy, and check your content consumption (where applicable).

Approval/Denial: You will be notified of the approval or denial of your refund request via email.

Processing: If approved, refunds will be processed within 7-10 business days from the date of approval. The actual credit to your account may take longer depending on your bank or payment processor (typically 5-15 additional business days).

2.2. Bootcamps

Bootcamps are intensive, cohort-based, live-instructor-led programs. Due to their structured nature and limited seating, the refund policy is stricter.

2.3. Mothers Back to Career Program

This is a specialized, comprehensive program often involving mentorship, personalized guidance, and extensive resources.

2.4. Practical Training Programs (Hands-on, Project-Based)

These programs often involve dedicated labs, software licenses, or specific project allocations.

2.5. Corporate Programs (Customized Training for Organizations)

Corporate programs are tailored to specific organizational needs and typically involve bespoke content, dedicated instructors, and contractual agreements.

3. Exceptions and Discretionary Refunds

AnantaTrainings reserves the right to offer refunds in exceptional circumstances not covered by this policy, at its sole discretion. Such circumstances may include, but are not limited to:

Any such exceptions will be considered on a case-by-case basis.

4. Refund Process