Privacy Policy at AnantaTrainings.com

Last Updated: July 22, 2025

Your privacy is critically important to AnantaTrainings.com ("AnantaTrainings," "we," "us," or "our"). This Privacy Policy outlines the types of information we collect from you when you use our website AnantaTrainings.com, our services, and our online courses (collectively, the "Services"), how we use that information, with whom we share it, and the choices you have regarding our use of your information.
By accessing or using our Services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you don't agree with the terms of this Privacy Policy, please don't access or use our Services.

1. Information We Collect

We collect various types of information to provide and improve our Services to you.

1.1. Information You Provide to Us Directly

We collect information that you directly provide to us when you:

Create an Account: Your name, email address, password, and sometimes your phone number.
Enroll in a Course: Payment information (e.g., credit card details, UPI IDs, bank account details), billing address. Please note that we use third-party payment processors (like Razorpay, Stripe, etc.), and we don't directly store your full payment card details on our servers.
Communicate with Us: Any information you provide when you contact our support team, send us emails, participate in forums, or leave reviews. This may include your name, email, query details, and any attachments.
Participate in Interactive Features: Information you provide when you engage in course discussions, submit assignments, participate in quizzes, or complete surveys.
Provide Feedback: Your suggestions, testimonials, or responses to our surveys.

1.2. Information We Collect Automatically

When you access and use our Services, we may automatically collect certain information about your device and usage, including:

Usage Data: Details about how you use our Services, such as courses viewed, completion rates, quizzes attempted, time spent on pages, search queries, and interactions with content.
Device Information: Information about the device you use to access our Services, including IP address, operating system, browser type, device ID, unique device identifiers, mobile network information, and crash data.
Log Data: Server logs may include your IP address, browser type, referring/exit pages, and the date and time of your visit.
Location Information: Depending on your device settings and permissions, we may collect general location information (e.g., IP address derived location) or precise location data if you enable location services.

1.3. Information from Third Parties

We may receive information about you from third-party services and partners, such as:

Payment Processors: Confirmation of payment completion and transaction details, but not your full payment card information.
Analytics Providers: Aggregated and anonymized data about user behavior and website performance.
Advertising Partners: Information to help us deliver more relevant ads and measure their effectiveness.
Social Media: If you link your social media account to AnantaTrainings or interact with our social media pages, we may receive information from those platforms in accordance with their privacy policies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Services: To operate, maintain, and improve our website and courses, process your transactions, manage your account, and provide customer support.
To Personalize Your Experience: To tailor course recommendations, content, and features based on your interests and learning progress.
To Communicate with You: To send you transactional emails (e.g., purchase confirmations, password resets), course updates, important announcements, and marketing communications (where you have opted in or where permitted by law).
To Improve Our Services: To understand how users interact with our Services, troubleshoot issues, conduct research and analysis, develop new features, and enhance course content.
For Security and Fraud Prevention: To protect our Services, users, and the public from fraudulent activity, unauthorized access, and other illegal acts.
For Marketing and Advertising: To show you relevant ads on our Services and on third-party websites, measure the effectiveness of our advertising campaigns, and inform you about promotions and new courses.
To Comply with Legal Obligations: To meet our legal, regulatory, and compliance requirements, respond to legal requests, and enforce our Terms and Conditions.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

With Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., payment processing, hosting, analytics, marketing, customer support). These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Legal Reasons: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights or property, or prevent fraud or illegal activities.
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with partners for research, marketing, analytics, or other purposes.
Publicly Available Information: Any information you post in public forums (like course Q&A, reviews, or community discussions) will be publicly visible and accessible to others.

4. Your Choices and Rights

You have certain rights regarding your personal information:

Access and Update: You can access and update most of your account information directly through your AnantaTrainings account settings.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in those emails. Please note that even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our Services may not function properly.
Data Deletion: You may request the deletion of your account and personal data. Please note that we may retain certain information as required by law or for legitimate business purposes (e.g., to complete transactions, resolve disputes, or enforce agreements).
Grievance Officer: If you have any concerns or complaints regarding the processing of your personal information, you may contact our Grievance Officer whose details are provided below.

5. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information from our records.

8. International Data Transfers

As an Indian company, your information will primarily be processed and stored in India. If we ever transfer your data outside of India, we will ensure that appropriate safeguards are in place to protect your privacy rights in accordance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Services after such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us & Grievance Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
AnantaTrainings.com Office No. 808, 8th Floor, Topiwala Centre, near Goregaon Railway Station, Kakaji Nagar, Jawahar Nagar, Goregaon West, Mumbai, Maharashtra 400104, India.
Email: supportteam@anantatrainings.com
Grievance Officer: Name: Badal Singh Email: supportteam@anantatrainings.com

Create an Account: Your name, email address, password, and sometimes your phone number.

Enroll in a Course: Payment information (e.g., credit card details, UPI IDs, bank account details), billing address. Please note that we use third-party payment processors (like Razorpay, Stripe, etc.), and we don't directly store your full payment card details on our servers.

Communicate with Us: Any information you provide when you contact our support team, send us emails, participate in forums, or leave reviews. This may include your name, email, query details, and any attachments.

Participate in Interactive Features: Information you provide when you engage in course discussions, submit assignments, participate in quizzes, or complete surveys.

Provide Feedback: Your suggestions, testimonials, or responses to our surveys.

1.2. Information We Collect Automatically When you access and use our Services, we may automatically collect certain information about your device and usage, including:

Usage Data: Details about how you use our Services, such as courses viewed, completion rates, quizzes attempted, time spent on pages, search queries, and interactions with content.

Device Information: Information about the device you use to access our Services, including IP address, operating system, browser type, device ID, unique device identifiers, mobile network information, and crash data.

Log Data: Server logs may include your IP address, browser type, referring/exit pages, and the date and time of your visit.

Location Information: Depending on your device settings and permissions, we may collect general location information (e.g., IP address derived location) or precise location data if you enable location services.

1.3. Information from Third Parties We may receive information about you from third-party services and partners, such as:

Payment Processors: Confirmation of payment completion and transaction details, but not your full payment card information.

Analytics Providers: Aggregated and anonymized data about user behavior and website performance.

Advertising Partners: Information to help us deliver more relevant ads and measure their effectiveness.

Social Media: If you link your social media account to AnantaTrainings or interact with our social media pages, we may receive information from those platforms in accordance with their privacy policies.

2. How We Use Your Information We use the information we collect for various purposes, including:

To Provide and Maintain Our Services: To operate, maintain, and improve our website and courses, process your transactions, manage your account, and provide customer support.

To Personalize Your Experience: To tailor course recommendations, content, and features based on your interests and learning progress.

To Communicate with You: To send you transactional emails (e.g., purchase confirmations, password resets), course updates, important announcements, and marketing communications (where you have opted in or where permitted by law).

To Improve Our Services: To understand how users interact with our Services, troubleshoot issues, conduct research and analysis, develop new features, and enhance course content.

For Security and Fraud Prevention: To protect our Services, users, and the public from fraudulent activity, unauthorized access, and other illegal acts.

For Marketing and Advertising: To show you relevant ads on our Services and on third-party websites, measure the effectiveness of our advertising campaigns, and inform you about promotions and new courses.

To Comply with Legal Obligations: To meet our legal, regulatory, and compliance requirements, respond to legal requests, and enforce our Terms and Conditions.

3. How We Share Your Information We may share your information with third parties in the following circumstances:

Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with partners for research, marketing, analytics, or other purposes.

Publicly Available Information: Any information you post in public forums (like course Q&A, reviews, or community discussions) will be publicly visible and accessible to others.

4. Your Choices and Rights You have certain rights regarding your personal information:

Access and Update: You can access and update most of your account information directly through your AnantaTrainings account settings.

Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our Services may not function properly.

Data Deletion: You may request the deletion of your account and personal data. Please note that we may retain certain information as required by law or for legitimate business purposes (e.g., to complete transactions, resolve disputes, or enforce agreements).

Grievance Officer: If you have any concerns or complaints regarding the processing of your personal information, you may contact our Grievance Officer whose details are provided below.

1.2. Information We Collect Automatically

When you access and use our Services, we may automatically collect certain information about your device and usage, including:

1.3. Information from Third Parties

We may receive information about you from third-party services and partners, such as:

2. How We Use Your Information

We use the information we collect for various purposes, including:

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

4. Your Choices and Rights

You have certain rights regarding your personal information: